7000com Frequently
Asked Questions

Creating a 7000com account takes less than two minutes. Visit the 7000com Login page, click Register, and fill in your mobile number, a secure password, and your date of birth. You must be 18 or older to register. Once submitted, you will receive an OTP on your Bangladeshi mobile number to verify your account. After verification, your account is active and you can make your first deposit via bKash, Nagad, or Rocket.

7000com requires a valid government-issued photo ID to complete KYC verification. Accepted documents include your Bangladesh National Identity Card (NID), passport, or driving licence. In some cases, we may also request a recent proof of address such as a utility bill or bank statement. KYC verification is required before your first withdrawal and is typically reviewed within 24 hours of submission.

You can reset your 7000com password by clicking the "Forgot Password" link on the login page. Enter your registered mobile number or email address, and you will receive an OTP or a reset link. Follow the instructions to set a new password. If you do not receive the OTP within a few minutes, check that the mobile number you entered matches the one registered on your account, then contact [email protected] for assistance.

No. 7000com strictly allows one account per person. Opening multiple accounts — whether using different mobile numbers, email addresses, or payment methods — is a violation of our Terms and Conditions and will result in all duplicate accounts being permanently closed and any associated balances forfeited. If you have accidentally created a duplicate account, contact our support team immediately to resolve the situation before any action is taken.

To close your 7000com account, send an email to [email protected] with the subject line "Account Closure Request" from your registered email address. Include your registered mobile number and the reason for closure. Our team will process the request within two business days. Any remaining ৳ BDT balance will be returned to your registered bKash, Nagad, or Rocket account before closure is finalised. Note that account closure is different from self-exclusion — see our Responsible Gaming page for details.

To deposit via bKash on 7000com, log in to your account and navigate to the Deposit section. Select bKash as your payment method, enter the amount you wish to deposit (minimum ৳200), and follow the on-screen instructions to complete the transaction through your bKash app or USSD menu. Your 7000com account balance is credited instantly once the bKash transaction is confirmed. Always use the official bKash merchant number displayed on the 7000com deposit page — do not send funds to any other number.

Nagad deposits on 7000com are credited instantly in almost all cases. Once you confirm the payment in your Nagad app, the funds appear in your 7000com account balance within seconds. If a deposit does not reflect within five minutes, it may be due to a temporary delay on the Nagad network. Wait ten minutes and then contact our support team with your Nagad transaction ID so we can investigate and manually credit the deposit if necessary.

The minimum withdrawal amount on 7000com is ৳500. Withdrawals are processed to your registered payment method — bKash, Nagad, or Rocket — and are typically completed within 1 to 4 hours. To withdraw, your account must pass KYC verification first. Withdrawal requests submitted during peak hours (18:00–02:00 BST) may take slightly longer. There is no withdrawal fee charged by 7000com, though your mobile banking provider may apply standard transaction charges.

No. 7000com requires that withdrawals are sent only to the same payment account used for deposits — this is a security measure to prevent fraud and money laundering. If you have changed your bKash number or need to update your registered payment method, contact [email protected] with proof of ownership of the new number. Our team will review your request and update your payment details after identity verification.

7000com currently supports mobile banking platforms — bKash, Nagad, Rocket, and Upay — as the primary deposit and withdrawal channels for Bangladesh players. Direct bank transfers to commercial banks such as Dutch-Bangla Bank, BRAC Bank, IBBL, or Sonali Bank may be available for larger transactions; contact [email protected] to check current availability. Mobile banking channels are recommended for the fastest processing times.

7000com does not charge any platform-side fees for deposits or withdrawals. However, your mobile banking provider — bKash, Nagad, Rocket, or Upay — may apply their standard transaction fees according to their own pricing. These third-party charges are outside 7000com's control and are deducted by the provider, not by us. To understand the exact fee structure, check the current fee schedule published by your mobile banking app.

Cricket betting on 7000com lets you wager on live and upcoming matches including BPL, IPL, T20 World Cup, and Bangladesh Tigers international fixtures. You can bet on match winners, top run-scorers, total runs over/under, wicket tallies, and many more markets. Navigate to the Cricket section, select a match, choose your market, enter your stake in ৳ BDT, and confirm your bet. Live in-play betting is available for most major matches, with odds updated in real time.

7000com offers slot games from leading international providers including Pragmatic Play, NetEnt, Microgaming, and others. The Slots section includes classic three-reel slots, five-reel video slots, and high-variance jackpot titles. Each game displays its RTP (Return to Player) percentage in the game information panel so you can make informed choices. All slot games on 7000com are powered by certified random number generators to ensure fair outcomes on every spin.

Yes. 7000com is fully optimised for mobile browsers on both Android and iOS devices. The entire platform — including cricket betting, live casino, slots, and fishing games — is accessible through any modern mobile browser without downloading a separate app. The mobile experience uses a responsive layout that adjusts automatically to your screen size. For the best performance, use a current version of Chrome, Firefox, or Safari on a stable internet connection.

RTP (Return to Player) varies by game title and provider. Most slot games available on 7000com have RTPs ranging from 94% to 97%, which are industry-standard figures for certified online slots. High-RTP games from providers like NetEnt and Pragmatic Play are clearly labelled within the game information panel. A higher RTP means a statistically higher average return over a large number of spins, though individual session results can vary significantly due to variance.

During the Bangladesh Premier League season, 7000com features a dedicated BPL betting section within the Cricket category. Select the BPL match you want to bet on, browse the available markets — including match result, total sixes, player of the match, and innings runs — choose your selection, enter your ৳ BDT stake, and confirm. Pre-match odds are published as soon as fixtures are confirmed, and live in-play markets open once the toss is completed.

7000com offers a welcome bonus for new players on their first deposit. The bonus is credited automatically after your qualifying deposit meets the minimum threshold. Bonus terms include a wagering requirement that must be completed before any bonus-derived winnings can be withdrawn — the specific wagering multiplier and eligible games are detailed in the Promotions section of your account. Always read the full bonus terms before depositing so you understand the conditions that apply.

A wagering requirement (also called a playthrough requirement) means you must bet a specified multiple of the bonus amount before the bonus balance converts to withdrawable cash. For example, a ৳1,000 bonus with a 20x wagering requirement means you need to place a total of ৳20,000 in qualifying bets before you can withdraw. Bets on certain game categories — such as live dealer tables — may contribute a different percentage toward the wagering requirement. Check the specific terms for each bonus in your 7000com account.

Yes. All bonuses issued by 7000com carry an expiry date, typically 7 to 30 days from the date of issue depending on the promotion. If the wagering requirement is not completed within the validity window, the bonus and any winnings generated from it are forfeited automatically. The expiry date and remaining wagering requirement are always visible in your account's Bonus section so you can track progress in real time.

7000com rewards regular players through an ongoing loyalty programme. Points are earned on qualifying bets across cricket, slots, live casino, and fishing games, and can be exchanged for bonus credit or used to unlock higher-tier benefits. VIP players may receive personal account management, faster withdrawal processing, tailored deposit bonuses, and invitations to exclusive seasonal promotions tied to events like Eid, Pohela Boishakh, and major cricket tournaments. Contact support to learn about your current loyalty tier.

7000com uses 256-bit SSL encryption to protect all data transmitted between your device and our servers, the same standard used by major banks. Player account funds are held separately from operational funds, and all financial transactions are processed through verified mobile banking channels — bKash, Nagad, Rocket, and Upay. Our games are provided by certified international studios with independently audited random number generators, ensuring fair outcomes on every bet.

7000com operates as an online entertainment platform accessible to adult players in Bangladesh. The platform does not make specific claims about local regulatory approval, and players are responsible for understanding the laws applicable in their own jurisdiction. 7000com applies international fair-play standards, SSL data encryption, and responsible gaming controls regardless of jurisdiction. If you have legal questions specific to your situation, we recommend consulting an independent legal adviser.

You must be at least 18 years old to register and play on 7000com. This is a strict requirement with no exceptions. All accounts are subject to age verification as part of the KYC process, and any account found to belong to a person under 18 will be closed immediately, with deposited funds returned to the source payment method. 7000com also encourages parents and guardians to use parental controls to prevent underage access on shared devices.

To self-exclude from 7000com, go to My Account, select Responsible Gaming, and choose Self-Exclusion. You can select a period of 6 months, 1 year, 5 years, or permanent exclusion. Alternatively, email [email protected] with the subject line "Self-Exclusion Request" and state your preferred period. Self-exclusions are processed within two hours and cannot be reversed before the chosen period ends. Any balance remaining in your account can be withdrawn before the exclusion takes effect.

Deposit limits can be set directly from the Responsible Gaming section of your 7000com account settings. You can choose a daily, weekly, or monthly cap in ৳ BDT. Reductions take effect immediately. If you wish to increase a limit, a mandatory 7-day waiting period applies before the higher limit becomes active. If you need help configuring a limit, contact our support team at [email protected] and we will apply the settings on your behalf.