Privacy Policy — 7000com

1 Data We Collect

7000com collects personal data from players in Bangladesh to operate its online casino and sports betting platform safely, fairly, and in accordance with responsible gaming principles. We collect only the data that is genuinely necessary for the purposes described in this Privacy Policy. We do not collect data speculatively or in excess of what is required.

The categories of personal data we collect, and the circumstances in which each category is collected, are described below.

Where you provide personal data about a third party (for example, a nominated next-of-kin contact in a responsible gaming context), you confirm that you have obtained the explicit consent of that individual to share their data with us for the stated purpose.

2 How We Use Your Data

7000com uses your personal data only for the purposes described in this section. We do not use your data for purposes that are incompatible with those stated here without first seeking your explicit consent or notifying you of the new purpose and its legal basis.

• Account management: To create, verify, maintain, and close your 7000com player account, including processing your registration details and performing identity and age verification checks (KYC) to confirm you are 18 years of age or older and resident in an eligible jurisdiction.
• Service delivery: To provide access to all platform features including cricket betting on BPL, IPL, and ICC markets, live casino games, slot titles from Pragmatic Play, Microgaming, NetEnt, and Ezugi, and fishing game titles. Your gaming activity data is used to display your account history and current balance in ৳ BDT.
• Payment processing: To process your deposit and withdrawal transactions via bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, and other supported Bangladeshi payment channels. Financial data is used solely to execute and reconcile your transactions.
• Security and fraud prevention: To detect, investigate, and prevent fraudulent activity, duplicate account creation, money laundering, bonus abuse, and other prohibited conduct as defined in our Terms & Conditions. This includes automated analysis of IP addresses, device fingerprints, and betting patterns.
• Responsible gaming: To monitor gaming activity for indicators of problem gambling behaviour and, where appropriate, to contact you with information about responsible gaming tools. Your deposit limits, time-out settings, and self-exclusion status are stored and enforced as part of this purpose.
• Customer support: To respond to your support queries, complaints, and account requests. Communications data is retained to maintain a complete and accurate support history for your account.
• Legal compliance: To comply with applicable legal, regulatory, and court-ordered obligations, including anti-money-laundering (AML) requirements, which may require us to retain transaction records and identity documents for defined statutory periods.
• Service improvement: To analyse aggregated, anonymised usage data in order to improve Platform performance, game selection, user experience, and payment processing efficiency. This analysis does not involve identifying individual players.
• Marketing communications (opt-in only): To send you promotional offers, bonus notifications, and event-based communications (such as BPL season promotions or Eid bonus offers) where you have explicitly opted in to receive such communications. You may withdraw your marketing consent at any time via your account settings or by contacting [email protected].

3 Data Sharing & Disclosure

7000com does not sell, rent, or trade your personal data to third parties. We share your data only in the limited, specific circumstances described below, and only to the extent necessary for the stated purpose.

• Game providers: When you launch a game on 7000com, your session data (including player ID, currency, and balance) is shared with the relevant game provider — such as Pragmatic Play, Evolution Gaming, Microgaming, NetEnt, Spribe, or Ezugi — solely for the purpose of running the game session. Game providers are contractually prohibited from using this data for any purpose other than game delivery.
• Payment processors: Your financial transaction data is shared with your chosen payment provider (bKash, Nagad, Rocket, Upay, or your Bangladeshi bank) to the extent required to process your deposit or withdrawal. 7000com does not store your full mobile wallet PIN, bank account password, or payment card CVV.
• Identity verification services: To fulfil age and identity verification (KYC) requirements, we may share identity data with third-party verification service providers. These providers are bound by confidentiality obligations and may not use your data for any purpose beyond completing the verification check.
• IT and infrastructure providers: Our platform is hosted on secure servers. Infrastructure providers and cloud service vendors may have technical access to data stored on those servers as part of their service delivery. All such vendors are subject to data processing agreements that restrict their use of your data.
• Legal and regulatory authorities: 7000com may disclose your personal data to law enforcement agencies, financial intelligence units, or courts where we are legally obligated to do so, for example in response to a valid court order, a statutory AML reporting obligation, or a lawful government request.
• Business transfers: In the event that 7000com undergoes a merger, acquisition, or sale of all or part of its business, your personal data may be transferred to the acquiring entity as part of that transaction. You will be notified of any such transfer and of any changes to this Privacy Policy that result from it.

Where we engage third-party data processors, we require them to implement appropriate technical and organisational security measures and to process your data only on our documented instructions. We do not permit our processors to use your data for their own independent purposes.

4 Cookies & Tracking

7000com uses cookies and similar technologies (collectively, "cookies") to operate the platform, improve your experience, and maintain the security of your account. A cookie is a small text file placed on your device by our web server when you visit 7000com. Cookies do not contain executable code and cannot access other files on your device.

We use the following categories of cookies on the 7000com platform:

You can manage cookie preferences in your web browser settings. Most modern browsers allow you to view, delete, and block cookies from specific sites. Please note that blocking strictly necessary or security cookies will prevent you from logging in and using the 7000com platform. Instructions for managing cookies are available in the help documentation for your specific browser (Chrome, Firefox, Safari, Edge, or Opera).

7000com does not use browser fingerprinting, canvas fingerprinting, or ultrasonic cross-device tracking for marketing or advertising purposes. Device identifiers collected for security and fraud prevention purposes are stored securely and used only as described in Section 2 of this Privacy Policy.

5 Data Security

7000com takes the security of your personal data seriously. We have implemented a range of technical, physical, and organisational measures designed to protect your data against unauthorised access, accidental loss, destruction, alteration, or disclosure.

• Encryption in transit: All data exchanged between your browser or device and the 7000com platform is encrypted using 256-bit TLS (Transport Layer Security). The padlock icon visible in your browser's address bar confirms that your connection is secure.
• Encryption at rest: Sensitive personal data stored on 7000com servers — including identity documents, financial records, and account credentials — is encrypted at rest using AES-256 encryption.
• Password hashing: Account passwords are never stored in plain text. They are hashed using a one-way cryptographic algorithm with per-account salting, meaning that even in the unlikely event of a data breach, raw passwords cannot be recovered from stored hashes.
• Access controls: Access to player data within 7000com's internal systems is restricted on a strict need-to-know basis. Staff members who do not require access to personal data as part of their job function cannot view it. All internal access to personal data is logged and audited.
• Intrusion detection: 7000com operates continuous network monitoring and intrusion detection systems (IDS) to identify and respond to suspicious activity on our infrastructure in real time.
• Regular security reviews: Our platform and infrastructure undergo regular security assessments, including vulnerability scanning and penetration testing, to identify and remediate potential weaknesses before they can be exploited.

In the event of a personal data breach that poses a risk to your rights and freedoms, 7000com will notify affected players without undue delay, providing information about the nature of the breach, the categories of data affected, and the steps we are taking to address it and mitigate its impact.

6 Your Rights

As a 7000com player, you hold the following rights with respect to your personal data. To exercise any of these rights, please contact our support team at [email protected] with a clear description of your request. We will respond within two (2) business days of receiving your request and will aim to fulfil it within thirty (30) calendar days.

• Right of access: You have the right to request a copy of the personal data that 7000com holds about you, including the categories of data, the purposes for which it is processed, and the third parties with whom it has been shared. This is commonly known as a Subject Access Request (SAR).
• Right to rectification: If you believe that any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected or updated. For changes to core identity data (name, date of birth), documentary evidence may be required.
• Right to erasure: In certain circumstances — for example, where your data is no longer necessary for the purpose for which it was collected and there is no legal obligation requiring its retention — you may request that we delete your personal data. This right is not absolute; we may be required to retain certain data for AML compliance or legal proceedings.
• Right to restriction of processing: You may request that we restrict the processing of your data (i.e., store it but not actively use it) while a dispute about its accuracy or the lawfulness of processing is being resolved.
• Right to data portability: Where processing is based on your consent or on contract performance, you have the right to receive your personal data in a structured, commonly used, machine-readable format so that you can transfer it to another service provider.
• Right to object: You have the right to object at any time to the processing of your personal data for direct marketing purposes. You may also object to processing based on legitimate interests, although this right may be overridden where we can demonstrate compelling legitimate grounds.
• Right to withdraw consent: Where processing is based on your consent (e.g., marketing communications or non-essential cookies), you may withdraw that consent at any time without affecting the lawfulness of processing carried out before the withdrawal.

7 Data Retention

7000com retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, as described in this Privacy Policy, or for as long as is required by applicable legal, regulatory, or contractual obligations.

The retention periods that apply to the main categories of personal data we hold are described below:

When the retention period for a category of data expires and there is no legal basis for continued storage, 7000com will securely delete or anonymise that data. Anonymised data — from which all personal identifiers have been irreversibly removed — may be retained indefinitely for aggregated statistical and analytical purposes, as it can no longer be attributed to any individual player.

8 Policy Updates & Contact

7000com may update this Privacy Policy from time to time to reflect changes in our data practices, changes to applicable law or regulatory guidance, or improvements to our platform and services. When we make material changes — for example, changes to the categories of data we collect, the third parties with whom we share data, or your rights — we will publish a prominent notice on the platform and, where reasonably practicable, notify registered players by email.

The "Last Updated" date at the top of this Privacy Policy reflects the date on which the current version came into effect. We encourage you to review this page periodically so that you are always aware of how your data is being used. The most current version of this Privacy Policy is always available at https://7000com.club/privacy-policy.

Your continued use of the 7000com platform after a revised Privacy Policy has been published constitutes your acceptance of the updated terms. If you do not agree with any change to this Privacy Policy, you should cease using the platform and may request account closure by contacting us at [email protected].

If you are not satisfied with our response to a privacy concern, you have the right to escalate your complaint to the relevant data protection authority or other competent regulatory body in your jurisdiction. 7000com is committed to cooperating fully with any such authority in the investigation and resolution of privacy complaints.